Casemaker Weekly Update - January 4th
Wednesday, January 4, 2017
Do you find yourself using the same search query often? Maybe you would just like to come right back to the search you just did? In Casemaker you can save your searches! Once you have entered your query and submit the search you will notice the blue “save search” link will appear under the jurisdiction menu. You can click on this to save the search you just performed. Later when you want to access this search again, you can find it in the left sidebar on the homepage by clicking “My Saved Searches”
Have you have been viewing a document in Casemaker and wanted to just email it to your client or colleague? Casemaker allows for just that! To email a document to your client, your colleague, or even yourself – you first need to click on the envelope icon located in the upper right-hand corner of the document in the dark gray bar. A pop-up window will appear giving you a number of options to choose from. You can select the document format. You can choose to send a PDF, Word or WordPerfect document as well as chose dual or single column format. You can also decide to include your notes or any highlighted terms. If you would like, you can attach the list of citing references and any negative treatment found as well. Make your choices then enter the recipient's email address (or addresses), a subject for the email, and a short message if you wish. Then hit the blue email button and Casemaker will email the document for you. It is that simple!
Getting Help Using Casemaker
Sometimes you just need a little help! Casemaker offers plenty of options to get you going. At any time you can click on the Help link in the upper right corner of Casemaker to find these options. Support is available between 8 am and 8 pm Eastern Standard Time, Monday- Friday. If you would like to speak with a Customer Support representative simply call 1-877-659-0801. You can email for assistance at email@example.com. Casemaker offers a live chat service during support hours as well by clicking on the Live Chat link in the upper right corner of Casemaker. Free webinar training is offered regularly as well. To sign up click on the webinar link in the upper right-hand corner of Casemaker. Training webinars are free and you can take them as often as you like. You can also find a user guide by clicking on the Help link in Casemaker if you prefer to learn at your own pace.