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Casemaker Weekly - March 19th, 2020

Thursday, March 19, 2020  
Getting Help with Casemaker4

Working from home? This is a great opportunity to check out Casemaker4. It is available anywhere you have access to the internet. Login to Casemaker as you normally do, and click the Casemaker4 tile on the right of the home page. We think you will find it is an intuitive system that is easy to use, but also understand that you may want some extra help. Casemaker's support is here to help.

While in the Casemaker4 system you can click on the Videos link in the upper right. Here you can review a tutorial overview that covers all you need to get started with Casemaker4.

Also available in the upper right is the Help link. Clicking this link will place you in the Casemaker Learning Center. Here you are provided with a link to Quick Start Guide, an additional link for Casemaker's videos and a link to Casemaker's weekly search tips archive.

The Help page includes Casemaker's Contact Us link. This provides Casemaker's Customer Support Information. Casemaker’s live Customer Support is available Monday – Friday from 8 AM till 8 PM Eastern. Here Casemaker provides Their toll-free telephone number as well as their email address, and a link to live chat with them, both on the Help page and in the Features Toolbar.

Next to the Help link and Live Chat link is the Webinar link. These webinars are free, and you can attend as many times as you like. They are presented by Casemaker's support staff training expert and cover everything you need to know to use Casemaker4 effectively.

Casmaker is also on social media. On Facebook and Twitter, they regularly post tips, tricks, and updates about Casemaker4 and all of Casemaker’s other tools and services.


That is all for this week! We will back with more tips and tricks next week. Thanks again for making Casemaker a Valued Member Benefit.

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